We are happy to help. Most questions are answered below - if not, email us and we will get back to you within a couple of days.
How do I start training?
Open the app and complete the short survey so Bruno can tailor your plan. You can create an account to sync your training across devices, or tap "Continue without an account" - an account is optional and your training is saved on your device either way. Then subscribe and start a program from the Training tab.
How does the subscription work?
Superhuman Badminton Pro is an auto-renewable subscription (weekly, monthly, or yearly) that unlocks the full catalogue. The current price and length are always shown in the app before you buy. Payment is charged to your App Store or Google Play account, and renews automatically unless cancelled at least 24 hours before the period ends. If an introductory free trial is running it is shown on the subscription screen.
How do I manage or cancel my subscription?
Subscriptions are managed by the store, not inside the app. On iOS: Settings → your name → Subscriptions. On Android: Play Store → Profile → Payments & subscriptions. You can also tap Settings → Manage subscription in the app.
How do I restore a purchase on a new device?
Go to Settings → Restore purchases in the app while signed in to the same App Store / Google Play account you purchased with.
What data do you collect?
Your training data stays on your device. We use an email/password account to save your plan and product analytics (PostHog) to improve the app. Full details are in our Privacy Policy.
How do I delete my data or account?
Use "Reset everything" in Settings to wipe local data, or email us to delete your account and analytics records.
Someone posted something abusive on the feedback board.
Tap the flag icon on the post and choose Report post to hide it and send it to us - we review reports within 24 hours - or Block to hide everything that player posts. Blocked players are listed under Settings → Blocked players, where you can unblock them at any time. Posts containing slurs, sexual content, threats or contact details are refused automatically. You can also email us at the address above to report a post.
The app is not behaving as expected.
Try closing and reopening the app first. If the problem continues, email us with your device model and OS version and a description of what happened.